Privacy Policy
The Book Nest Privacy Policy
Last updated: April 4, 2026
The Book Nest ("we," "us," or "our") operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you with a curated children's book subscription experience (the "Services"). The Book Nest is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.
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WHO CAN USE THE SERVICES
The Services are intended for use by adults (18 years of age or older) on behalf of their children. You must be an adult to create an account and purchase a membership. In the course of providing our Services, we collect certain information about children provided by their parent or guardian — such as age range and reading interests — solely for the purpose of curating age-appropriate book bundles. We do not knowingly collect personal information directly from children. If you are a parent or guardian and believe we have collected information about your child beyond what is described here, please contact us using the details below to request deletion.
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PERSONAL INFORMATION WE COLLECT
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information depending on how you interact with the Services:
Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and payment account information, transaction details, form of payment, and payment confirmation.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including the items you view, add to your cart, or purchase, as well as your past transactions, swap history, and keep selections.
Subscription and preference information including your selected membership tier, your child's age group and reading interests, swap history, keep credits used, and bundle preferences used to curate your shipments.
Communications with us including the information you include when sending a customer support inquiry or contacting us by email.
Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.
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WHERE WE COLLECT YOUR INFORMATION FROM
We may collect personal information from the following sources:
Directly from you when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information.
Automatically through the Services from your device when you use our products or services or visit our website, including through the use of cookies and similar technologies.
From our service providers when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
From our partners or other third parties as permitted by applicable law.
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HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information for the following purposes:
To provide and improve the Services. We use your personal information to process payments, fulfill orders, arrange shipping, generate return labels, manage your account, process swaps and keep requests, remember your preferences, and personalize your bundle curation experience.
For marketing and communications. We may send you marketing, promotional, or informational emails. You may opt out of promotional emails at any time using the unsubscribe link in any email we send. We may still send you non-promotional emails related to your account or orders.
For security and fraud prevention. We use your personal information to authenticate your account, maintain a secure shopping experience, and detect or take action regarding potentially fraudulent or malicious activity.
To communicate with you. We use your personal information to provide customer support and respond to your inquiries.
For legal compliance. We use your personal information to comply with applicable law, respond to valid legal process, and enforce our terms and policies.
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HOW WE DISCLOSE YOUR PERSONAL INFORMATION
We may disclose your personal information to third parties in the following circumstances:
With service providers who perform services on our behalf, including Shopify (platform and payments), EasyPost (shipping label generation and carrier services), and other vendors supporting IT management, data storage, customer support, and fulfillment.
With business and marketing partners to provide marketing services and advertising. Our partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have the right to opt out of targeted advertising. You can exercise that right here.
When you direct or consent to disclosure, such as to ship you products or through your use of social media integrations.
In connection with a business transaction such as a merger, acquisition, or bankruptcy, as required by applicable law, or to enforce our terms and protect our rights and the rights of our users.
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OUR RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and to exercise any rights you may have, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.
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THIRD PARTY WEBSITES AND LINKS
The Services may provide links to third-party websites, including the Little Free Library map. We do not control and are not responsible for the privacy or security practices of those sites. We recommend reviewing their privacy policies before providing any personal information.
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SECURITY AND RETENTION
We take reasonable steps to protect your personal information, but no security measures are perfect or impenetrable. We retain your personal information for as long as necessary to maintain your account, provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
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YOUR RIGHTS AND CHOICES
Depending on where you live, you may have some or all of the following rights regarding your personal information:
Right to Access. You may request access to the personal information we hold about you.
Right to Delete. You may request that we delete personal information we hold about you.
Right to Correct. You may request that we correct inaccurate personal information.
Right of Portability. You may request a copy of your personal information in a portable format.
Right to Opt Out of Targeted Advertising. You may have the right to opt out of the sale or sharing of your personal information for targeted advertising purposes. You can exercise that right here. We honor the Global Privacy Control opt-out signal where applicable.
Managing Email Preferences. You may opt out of promotional emails at any time using the unsubscribe link included in each email. You will still receive transactional emails related to your account and orders.
To exercise any of these rights, please contact us using the details below. We will not discriminate against you for exercising your rights. We may need to verify your identity before processing your request.
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COMPLAINTS
If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
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CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the revised policy on this website and update the "Last updated" date.
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CONTACT US
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
The Book Nest
Email: hello@the-book-nest.com
Mailing Address: 205 Ambrose Drive #8, Ranson, WV 25438, US